Privacy Policy

Who processes your data

ALTIO is the trade name under which Davide Cantoni carries out his consulting activity: the website is run by him as a natural person. The data controller is therefore:

Davide Cantoni
Via Stampa 8 – 20123 Milano (MI), Italia
Email: contact@altio.bi
Tel. +39 366 150 1510

No Data Protection Officer has been appointed, as there is no legal obligation to do so.

What data we collect

Browsing data. The server automatically logs your IP address, the date and time of the request, the page requested, the outcome of the request, your browser and operating system.
Data you send through the contact form. Your name, company name, email address, phone number (optional) and the content of your message.
Conversations with the virtual assistant. If you use the chat on this site, we process the messages you write and the technical data needed to keep the conversation running.
Direct contact. Any data you give us by email, by phone or via WhatsApp.

This site does not collect special categories of personal data (Art. 9 GDPR), is not aimed at children under sixteen and does not require you to create an account.

Why we process it

Purpose	Legal basis
Answering enquiries and preparing a quotation	Pre-contractual steps taken at your request — Art. 6(1)(b) GDPR
Running the website, keeping it secure and preventing abuse	Legitimate interest of the controller — Art. 6(1)(f) GDPR
Managing the contract, if you become a client	Performance of a contract — Art. 6(1)(b) GDPR
Meeting tax and accounting obligations	Legal obligation — Art. 6(1)(c) GDPR

We do not send automated marketing messages, we do not profile visitors and we do not take automated decisions producing legal effects concerning you.

How long we keep it

Server logs: a few days. Log files are rotated daily and kept in four copies, then overwritten.
Contact form messages and emails: twenty-four months from the last contact, unless a contractual relationship begins in the meantime.
Virtual assistant conversations: as long as needed to follow up on your request, and in any case no longer than twelve months.
Accounting and tax records: ten years, as required by Art. 2220 of the Italian Civil Code.

Who we share it with

Your data is never sold or disclosed to third parties for marketing purposes. The following may access it as data processors under Art. 28 GDPR:

the provider of the servers hosting the website, the email service and the chat application: Hetzner Online GmbH (Germany);
the provider handling the technical management of the website and of the virtual assistant, glacom®, whose infrastructure is located in the European Union;
accountants and tax advisers, limited to the data required, if you become a client.

An up-to-date list of processors can be requested at the email address above.

We do not transfer personal data outside the European Economic Area. If you choose to contact us via WhatsApp, however, that conversation takes place on WhatsApp Ireland Limited infrastructure and that service's own privacy notice applies.

Your rights

At any time you may request access to your data, its correction or erasure, restriction of processing, object to processing based on legitimate interest, and receive your data in a machine-readable format (Arts. 15-22 GDPR). Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing already carried out.

Write to the email address above: we will reply within thirty days.

If you believe the processing of your data breaches the law, you may lodge a complaint with the Italian data protection authority, Garante per la protezione dei dati personali, or with the supervisory authority of the country where you live.

Do you have to provide your data?

No, but the fields marked as mandatory in the contact form are what we need in order to reply: without them we cannot follow up on your request. All other data is optional.

Cookies

This site uses technical cookies only, which is why it shows no consent banner. Details are in the Cookie Policy.

Changes to this notice

Any updates are published on this page, with the revision date shown at the bottom. Please check back from time to time.

Last updated: 04/10/2026